Frequently Asked Questions

Tubino is an Italian vaping device brand. We design compact, elegant, high-performance pod mods for both newcomers and experienced vapers.

Tubino is the base model with an integrated powerbank. Tubino Pro adds an OLED display and a 2000 mAh battery. Aspire Tubino is a collaboration with Aspire for a simple yet powerful pod system.

You can buy online at puffstore.it or from one of our authorised retailers. Visit the Trade page for more information.

Yes, Tubino e-liquids use nicotine salts. They are available in various strengths and flavours. Use is not recommended for non-smokers.

All Tubino devices charge via USB Type-C cable. Charging time varies by model — please refer to your device manual for details.

Battery life depends on the model and usage. Tubino offers up to 3 hours of continuous use, while Tubino Pro, with its 2000 mAh battery, provides even longer autonomy.

Simply pull the pod out of the device with gentle pressure. Insert the new pod until you hear a click.

Each model uses specific pods. Check compatibility on the product page or in the manuals section.

Visit the Trade page on our website and fill in the registration form. Our sales team will contact you with all the details.

You can reach us via the form on the Support page. We reply within 48 business hours.

All Tubino devices comply with current European regulations (TPD — Tobacco Products Directive). Our e-liquids are manufactured in Italy with quality ingredients. Use is recommended only for adult smokers.

Prices vary by model and configuration. Visit our official store at puffstore.it to check the latest prices and availability.

Tubino nicotine salt e-liquids are compatible with any low-power pod system. For the best flavour experience, we recommend using them with Tubino devices.

Tubino devices are covered by a 2-year legal warranty from the date of purchase, as required by EU regulations. For support requests, visit the Support page.

Remove the pod and clean the contacts with a dry cotton swab. Do not submerge the device in liquids. For the drip tip, rinse with warm water and let it dry completely before reassembling.

The Evolv DNA chip is an advanced American processor that performs 30,000 readings per second to precisely control temperature, wattage and flavour output. It includes the Replay function to memorise and repeat your perfect puff curve.

No. Tubino Pouches are 100% tobacco-free. They contain nicotine and food-grade ingredients — no tobacco, no smoke, no vapour.

Tubino devices are designed in Italy by SET (Smart Evolution Trading) S.p.A., based in Turin. The design is by Spagnolo Design studio.

Electronic vaping devices must be carried in hand luggage, never in checked baggage. We recommend emptying the pod before flying. Rules may vary by airline and destination.

Coil lifespan depends on usage frequency and e-liquid type. On average, a coil lasts 1 to 2 weeks. Replace it when you notice a burnt taste or reduced vapour production.

Nicotine salts offer faster absorption and a smoother throat hit compared to traditional freebase nicotine. They are ideal for low-power pod systems and for those seeking a cigarette-like experience.

Yes. Tubino Pro features an adjustable airflow ring that lets you seamlessly switch between mouth-to-lung (MTL) and direct-to-lung (DL) vaping.